Incident History

← PreviousOctober 2026

October 19, 2026

ResolvedOct 19, 16:20

Automated checks for Roles & Permissions have been passing since 16:15 UTC. This incident was opened and resolved automatically; if you are still seeing problems, please contact support.

InvestigatingOct 19, 16:10

We are investigating elevated errors on Roles & Permissions. Automated checks have been failing since 16:05 UTC (HTTP 503). The health endpoint for Roles & Permissions reports 'memory-percentage' as Unhealthy (Memory usage: 80.2% (Threshold: 80%) [CloudWatch]). We will provide an update as soon as possible.

October 14, 2026

ResolvedOct 14, 11:35

Automated checks for Roles & Permissions have been passing since 11:30 UTC. This incident was opened and resolved automatically; if you are still seeing problems, please contact support.

InvestigatingOct 14, 11:15

The impact has increased — Roles & Permissions is now reporting failing requests. Automated checks are still failing (requests timing out). We are continuing to investigate.

InvestigatingOct 14, 11:10

We are investigating elevated errors on Roles & Permissions. Automated checks have been failing since 11:05 UTC (requests timing out). We will provide an update as soon as possible.