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Major outage affecting AI Assistant

CRITICAL
AI Assistant

Created September 24, 2026 at 06:20 UTC · Resolved September 24, 2026 at 07:40 UTC

Timeline

InvestigatingSep 24, 2026 06:20

We are investigating elevated errors on AI Assistant. Automated checks have been failing since 06:15 UTC (requests timing out). We will provide an update as soon as possible.

InvestigatingSep 24, 2026 06:25

The impact has increased — AI Assistant is now reporting failing requests. Automated checks are still failing (requests timing out). We are continuing to investigate.

ResolvedSep 24, 2026 07:40

Automated checks for AI Assistant have been passing since 07:35 UTC. This incident was opened and resolved automatically; if you are still seeing problems, please contact support.